Services OTM Specific Solutions Solutions for OTM Challenges through KSAP's OTMNow Adds-On Suite. "End To End" Solutions Rapid Deploy End to End Solution including Architect, Design, Installment, Configure, Integrate, QA and Support. Performance Monitoring Performance Tuning: Best Practices and Prescriptive Process. OTM Training Customized OTM Training Programs and OTM Learning videos, and more. 24/7 Support 24 x 7 1st, 2nd, and 3rd levels of OTM Support: Onsite or Offshore or Offsite or any combination: SmartShore. Assessment Center Seamless Orchestration of Business Requirements and Processes into Innovative Solutions.